Returns

RETURNS

WE BELIEVE YOU’LL BE HAPPY WITH YOUR ORDER. HOWEVER, IF YOU’RE NOT SATISFIED, YOU MAY RETURN ITEMS FOR A FULL REFUND. PLEASE NOTE, POSTAGE AND PACKAGING COSTS ARE NON-REFUNDABLE.

RETURNS ARE ACCEPTED WITHIN THIRTY DAYS FROM THE SHIPPING DATE.

YOU WILL BE SENT YOUR RETURN AUTHORIZATION THROUGH EMAIL.

IT IS YOUR RESPONSIBILITY TO USE AND PAY FOR A SUITABLE POSTAL SERVICE (EITHER UPS OR USPS) THAT ENSURES DELIVERY WITHIN THE REQUIRED TIME. USE A TRACKABLE SERVICE THAT IS GUARANTEED TO REACH US BY A SPECIFIC DATE. PLEASE KEEP YOUR TRACKING NUMBER SAFE AS WE MAY REQUEST IT FROM YOU IN CASE OF ANY ISSUES.

PLEASE NOTE THAT ALL RETURNS SHOULD BE SENT BACK UNDAMAGED AND UNWORN.

YOU WILL BE NOTIFIED BY EMAIL ONCE YOUR RETURN HAS BEEN RECEIVED AND PROCESSED.

RETURNS ARE PROCESSED WITHIN 48 HOURS OF US RECEIVING THE ITEM(S). PLEASE ALLOW UP TO ONE WEEK FOR REFUNDS TO SHOW ON YOUR BANK ACCOUNT. THIS TIME-FRAME IS TO ALLOW FOR THE PROCESSING OF YOUR BANK OR CARD ISSUER. WE'LL REFUND YOU BY THE SAME METHOD of PAYMENT (I.E. SAME CARD). PLEASE NOTE SOROR HOUSE DOES NOT REFUND TAX.

ALL RETURNS ARE TO BE SENT TO:
2201 NW 80 AVENUE                                                                                                                                                                                                                                       SUNRISE, FL 33322

IF YOU NEED ANY ASSISTANCE PLEASE CONTACT CUSTOMER CARE THROUGH OUR E-MAIL: [email protected].
WE AIM TO RESPOND TO ALL ENQUIRIES WITHIN 48 HOURS.

PRIVACY POLICY

THIS PRIVACY POLICY BASICALLY TELLS YOU HOW SOROR HOUSE USES AND PROTECTS ANY INFORMATION THAT YOU GIVE US. WHEN YOU USE THIS WEBSITE, SOROR HOUSE IS COMMITTED TO ENSURING THAT YOUR PRIVACY IS PROTECTED. SHOULD WE ASK YOU TO PROVIDE CERTAIN INFORMATION TO BE IDENTIFIED BY WHEN USING THIS WEBSITE; YOU CAN BE ASSURED THAT IT WILL ONLY BE USED IN ACCORDANCE WITH THIS PRIVACY STATEMENT. SOROR HOUSE MAY CHANGE THIS POLICY FROM TIME TO TIME WITH UPDATES. YOU SHOULD CHECK THIS PAGE REGULARLY TO ENSURE THAT YOU ARE HAPPY WITH ANY CHANGES.

WE MAY COLLECT THE FOLLOWING INFORMATION:

WE REQUIRE THIS INFORMATION TO UNDERSTAND YOUR NEEDS AND PROVIDE YOU WITH BETTER SERVICE. PARTICULARLY FOR THESE REASONS:

SECURITY

WE ARE COMMITTED TO ENSURING THAT YOUR INFORMATION IS SECURE. IN ORDER TO AVOID UNAUTHORIZED ACCESS, WE’VE PUT IN PLACE SUITABLE ELECTRONIC MANAGERIAL PROCEDURES TO SECURE THE INFORMATION WE COLLECT ONLINE.

LINKS TO OTHER WEBSITES

OUR WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES. ONCE YOU CLICK THE LINK AND LEAVE OUR SITE, YOU SHOULD KNOW THAT WE DO NOT HAVE ANY CONTROL OVER THAT WEBSITE. THEREFORE, WE CAN NOT BE RESPONSIBLE FOR THE PROTECTION AND PRIVACY OF ANY INFORMATION WHICH YOU PROVIDE WHILE VISITING THOSE SITES AND YOU SHOULD ALSO NOTE THAT THOSE SITES ARE NOT GOVERNED BY THIS PRIVACY POLICY. YOU SHOULD PRECEDE WITH CAUTION AND MAKE SURE TO LOOK AT THE PRIVACY POLICY OF THE WEBSITE YOU VISIT.

WE WILL NOT SELL, DISTRIBUTE, OR LEASE YOUR PERSONAL INFORMATION TO THIRD PARTIES UNLESS WE HAVE YOUR PERMISSION OR ARE REQUIRED BY LAW TO DO SO. WE MAY USE YOUR PERSONAL INFORMATION TO SEND YOU PROMOTIONAL INFORMATION ABOUT THIRD PARTIES THAT WE THINK YOU MAY FIND INTERESTING ONLY IF YOU TELL US THAT YOU WISH THIS TO HAPPEN.

IF YOU THINK THAT ANY INFORMATION THAT WE ARE HOLDING ON YOU IS INCORRECT, PLEASE E-MAIL US AS SOON AS POSSIBLE. WE WILL CORRECT ANY INFORMATION FOUND TO BE INCORRECT AS SOON AS POSSIBLE.

TERMS AND CONDITIONS

THE TERMS AND CONDITIONS SET OUT BY SOROR HOUSE CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN THE CONSUMER AND SOROR HOUSE THAT GOVERNS YOUR USE OF THIS WEBSITE AND THE SERVICES AVAILABLE THROUGH THIS WEBSITE. PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE SITE. BY USING OUR WEBSITE, YOU INDICATE THAT YOU ACCEPT THESE TERMS AND AGREE TO ABIDE BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR WEBSITE.

WEBSITE ACCESS:

ACCESS TO OUR WEBSITE IS PROVIDED ON A TEMPORARY BASIS, AND WE RESERVE THE RIGHT TO WITHDRAW OR AMEND THE WEBSITE WITHOUT NOTICE. WE MAY RESTRICT ACCESS TO THE WEBSITE AND/OR THE SERVICES AT OUR OWN DISCRETION. WE WILL NOT BE LIABLE IF FOR ANY REASON THE WEBSITE IS UNAVAILABLE AT ANY TIME OR FOR ANY PERIOD OF TIME.

IF YOU CHOOSE, OR ARE PROVIDED WITH, A USER IDENTIFICATION CODE, PASSWORD OR ANY OTHER PIECE OF INFORMATION AS PART OF OUR SECURITY PROCEDURES, YOU MUST TREAT SUCH INFORMATION AS CONFIDENTIAL, AND YOU MUST NOT DISCLOSE IT TO ANY THIRD PARTY.

WE RESERVE THE RIGHT TO DISABLE ANY USER IDENTIFICATION CODE OR PASSWORD, WHETHER CHOSEN BY YOU OR ALLOCATED BY US, AT ANY TIME, IF IN OUR OPINION YOU HAVE FAILED TO COMPLY WITH ANY OF THE PROVISIONS OF THESE TERMS.

WE WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD OR ACCOUNT, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. HOWEVER, YOU MAY BE LIABLE FOR ANY LOSSES DAMAGES CLAIMS OR AWARDS SUFFERED BY US AT THE HANDS OF A THIRD PARTY DUE TO SOMEONE ELSE USING YOUR ACCOUNT OR PASSWORD. YOU MAY NOT USE ANYONE ELSE'S ACCOUNT AT ANY TIME.

WEBSITE UPDATES AND MODIFICATIONS:

WE WILL UPDATE OUR WEBSITE REGULARLY, AND THE CONTENT OF OUR SITE MAY CHANGE AT ANY TIME. IF THE NEED ARISES, WE MAY SUSPEND ACCESS TO OUR WEBSITE, OR TERMINATE IT INDEFINITELY.

PROHIBITIONS:

YOU SHOULD NOT MISUSE THIS WEBSITE. IN PARTICULAR YOU AGREE THAT YOU MAY NOT ACCESS OR USE THE WEBSITE IN ORDER TO: COMMIT OR ENCOURAGE A CRIMINAL OFFENSE; TRANSMIT OR DISTRIBUTE A VIRUS, TROJAN, WORM, LOGIC BOMB OR POST ANY OTHER MATERIAL WHICH IS MALICIOUS, TECHNOLOGICALLY HARMFUL, IN BREACH OF CONFIDENCE OR IN ANY WAY OFFENSIVE OR OBSCENE; ATTEMPT TO GAIN UNAUTHORIzED ACCESS TO OUR SITE, THE SERVER ON WHICH OUR SITE IS STORED OR ANY SERVER, COMPUTER OR DATABASE CONNECTED TO OUR SITE. YOU MUST NOT ATTACK OUR SITE THROUGH A DENIAL-OF-SERVICE ATTACK OR A DISTRIBUTED DENIAL-OF SERVICE ATTACK; CORRUPT DATA; CAUSE ANNOYANCE TO OTHER USERS; INFRINGE UPON THE RIGHTS OF ANY OTHER PERSON'S PROPRIETARY RIGHTS; COLLECT IN ANY WAY PERSONAL INFORMATION ABOUT OTHERS, INCLUDING E-MAIL ADDRESSES, OR USE SUCH INFORMATION TO SEND ANY UNSOLICITED ADVERTISING OR PROMOTIONAL MATERIAL, COMMONLY REFERRED TO AS "SPAM"; USE THE SERVICES FOR FRAUDULENT TRANSACTIONS; OR ATTEMPT TO AFFECT THE PERFORMANCE OR FUNCTIONALITY OF ANY COMPUTER FACILITIES OF OR ACCESSED THROUGH THIS WEBSITE.

YOU MUST NOT, EXCEPT AS EXPRESSLY AUTHORIZED BY US, ADVERTISE OR OFFER TO SELL OR BUY ANY GOODS OR SERVICES FOR ANY PURPOSE OR OTHERWISE COMMERCIALLY EXPLOIT THE WEBSITE/SERVICES WITHOUT OUR PRIOR WRITTEN CONSENT.

BY BREACHING THESE PROVISIONS, YOU WOULD COMMIT A CRIMINAL OFFENSE UNDER THE COMPUTER MISUSE ACT 1990. WE WILL REPORT ANY SUCH BREACH TO THE RELEVANT LAW ENFORCEMENT AUTHORITIES AND WE WILL COOPERATE WITH THOSE AUTHORITIES BY DISCLOSING YOUR IDENTITY TO THEM. IN THE EVENT OF SUCH A BREACH, YOUR RIGHT TO USE OUR SITE WILL CEASE IMMEDIATELY.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOU ARE STRONGLY ADVISED TO OWN AND RUN YOUR OWN SECURITY AND VIRUS PROTECTION SOFTWARE.

TERMINATION OF A USER ACCOUNT:

WE RESERVE THE RIGHT TO TERMINATE OR SUSPEND AN ACCOUNT. YOU HAVE THE RIGHT TO CANCEL, YOUR ACCOUNT(S) OR A PARTICULAR SUBSCRIPTION AT ANY TIME. YOU UNDERSTAND AND AGREE THAT, EXCEPT AS EXPRESSLY PROVIDED BY LAW, THE CANCELLATION OF YOUR ACCOUNT OR A PARTICULAR SUBSCRIPTION IS YOUR SOLE RIGHT AND REMEDY WITH RESPECT TO US.

YOU CAN CANCEL YOUR ACCOUNT(S) OR A PARTICULAR SUBSCRIPTION. WE RESERVE THE RIGHT TO COLLECT COSTS INCURRED BEFORE YOU CANCEL YOUR ACCOUNT(S) OR A PARTICULAR SUBSCRIPTION. IN THE EVENT THAT YOUR ACCOUNT OR A PARTICULAR SUBSCRIPTION IS TERMINATED, SUSPENDED OR CANCELED, NO REFUND WILL BE GRANTED.

INTELLECTUAL PROPERTY RIGHTS:

THE INTELLECTUAL PROPERTY RIGHTS IN ALL SOFTWARE AND CONTENT MADE AVAILABLE TO YOU ON OR THROUGH THIS WEBSITE REMAINS OUR PROPERTY OR OUR LICENSORS AND IS PROTECTED BY COPYRIGHT LAWS AND TREATIES. SUCH RIGHTS ARE RESERVED.

YOU MAY STORE, PRINT AND DISPLAY THE CONTENT SUPPLIED SOLELY FOR YOUR OWN PERSONAL USE.

DISCLAIMER OF LIABILITY:

THE PRODUCT(S), CONTENT AND INFORMATION DISPLAYED ON OUR SITE IS PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS OR WARRANTIES AS TO ITS ACCURACY, OPERATION, SECURITY, AND AVAILABILITY.

TERMS OF SALE:

BY PLACING AN ORDER THROUGH SOROR HOUSE YOU ARE OFFERING TO PURCHASE THE PRODUCT(S) AT THE PRICE AND ON THE TERMS DISPLAYED AND SUBJECT TO THE THESE TERMS INCLUDING WHAT FOLLOWS. ALL ORDERS ARE SUBJECT TO AVAILABILITY.

WE ARE NOT OBLIGED TO ACCEPT YOUR ORDER OR ANY OTHER REQUEST MADE BY YOU. IF YOUR ORDER IS ACCEPTED WE WILL INFORM YOU BY EMAIL. WHEN PLACING AN ORDER YOU UNDERTAKE THAT ALL DETAILS YOU PROVIDE TO US ARE TRUE AND ACCURATE, THAT YOU ARE AN AUTHORIzED USER OF THE CREDIT OR DEBIT CARD USED TO PLACE YOUR ORDER AND THAT THERE ARE SUFFICIENT FUNDS TO COVER THE COST OF THE GOODS. ALL PRICES ADVERTISED ARE SUBJECT TO CHANGES.

CONTRACT:

SOROR HOUSE MUST RECEIVE PAYMENT OF THE WHOLE OF THE PRICE FOR THE GOODS THAT YOU ORDER BEFORE YOUR ORDER CAN BE ACCEPTED. ONCE PAYMENT HAS BEEN RECEIVED BY US WE WILL CONFIRM THAT YOUR ORDER HAS BEEN ACCEPTED BY SENDING AN EMAIL TO YOU AT THE EMAIL ADDRESS YOU PROVIDE IN YOUR ORDER FORM.

PRICE:

WE TRY AND MAKE SURE THAT ALL DETAILS, DESCRIPTIONS AND PRICES WHICH APPEAR ON THIS WEBSITE ARE ACCURATE, HOWEVER, ERRORS MAY OCCUR. IF WE DISCOVER AN ERROR IN THE PRICING OF ANY GOODS WHICH YOU HAVE ORDERED WE WILL INFORM YOU OF THIS AS SOON AS POSSIBLE AND GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELLING IT FOR FULL REFUND. IF WE ARE UNABLE TO CONTACT YOU WE WILL TREAT THE ORDER AS CANCELLED AND IF YOU HAVE ALREADY PAID FOR THE GOODS, YOU WILL RECEIVE A FULL REFUND. DELIVERY COSTS WILL BE CHARGED IN ADDITION TO PRODUCT PRICE AND TOTAL COST OF ORDER WILL BE SEEN AT CHECKOUT.